Out-of-home connection can be over Wi-Fi or over a wireless mobile data network.You cannot stream live TV from your VMS to your device while away from home. Go to the menu on your VMS, and then go to Customer Support. Point the Fios TV Voice Remote toward the Fios TV One you wish to pair it with, Press and hold the Play/Pause and “O” buttons at the same time, Release the buttons when the blue light starts flashing on the Fios TV Voice Remote, You may also delete a bookmarked title here.Connect your device to your Fios router and sign into the app. At home or away, enjoy TV with a smile. To switch to the “Neighborhood” experience, select the ‘Genre’ sort option from the guide filter. In this scenario, you might see a message like: "Due to licensing restrictions, DVR content from this channel is not available out-of-home." To resolve your issue, please report it from the Help option in the app menu. You may also check your upcoming recordings or manage recordings of your favorite movie and TV series. From there, you can simply select the remote control icon in the upper right hand corner of the app to begin using your device as a remote control. In this event, you have the option to ‘Stream From’ the Cloud.Your VMS also allows streaming to multiple mobile devices. Parental controls filtering will apply to the mobile device only.Closed Captioning is supported from the video player only for live TV or On Demand content that supports closed captioning (CC).Since this app supports many Android-based devices, this app considers only the Google subtitles (CC) selection under Settings > Accessibility > Hearing. Please do not share your password with anyone. Sometimes the simplest way to resolve an issue might be to simply close the app and relaunch it, or to logout and log back in.If you are having issues that surface repeatedly or simply persist, you can always report it through the app from the Settings > Help center section. In this scenario, you might see a message like: "Due to licensing restrictions, DVR content from this channel is not available out-of-home."Yes. Sign in to manage & troubleshoot your services.The Fios TV app lets you use your mobile device or tablet as a remote control for any HD set-top box in your home when connected to your Fios router. These can override active streaming sessions to your device.You must be subscribed to both Fios Internet and Multi-Room DVR Enhanced or Premium Service to access your recorded content and live TV on your eligible mobile device or tablet. In this scenario, you might see a message like: "Due to licensing restrictions, DVR content from this channel is not available out-of-home. Or is your Fios TV service being transferred to your new location? If your device is not registered, you will be prompted to do so when you attempt to stream On Demand content.
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