WTF?
Is there a limit on purchases, also? These items get returned. So, he went to return it (having the gift receipt) and he can only get a gift card? I ended up never wearing it. I had checked to have all the items delivered to my home. I came home and downloaded the Return Activity Report from the web site mentioned in the warning slip. There is no email. The items are still on your shelves full price. Entered on the order. In case, you have lost your receipts, then you can exchange or return your products in the lowest selling price sales within 45 days of purchase. Now, because my address (the shipping address) was also entered in the billing address field, the order had been flagged for... out of someone to begin with! This doesn't change the fact that I spend way more at JCP than I ever return. No more JCP.com either. I am done with JCPenny credit card after I settle the dress issue.I ordered men's black dress boots and received women's bright pink floral high heels.
Today my returns were denied. They are very heavy. can't get forms to fill out. How in the world do I get a label for free shipping back to Penney's?? You made her feel like a second class citizen I cannot believe that the workers you have at the JC pennys located at the high points Commons shopping center would treat an older woman in that way and then what did you actually do with the rest of the money it sounds like you have a bunch of thieves working for you shame on you I don't know what 7 on your side would think about thisEvery other store can process a return with the receipt AND NOT THE ORIGINAL CREDIT CARD!!!!!
One question that came to mind was the purchase I was trying to return within 30 days and unused was put on my VISA card.
I am a Unhappy Camper.Call 1-800-542-0800 which should be on your bill or 1-877-969-9781and ask them to defer the payment because you'll be returning the item. She referred me to customer care number on my receipt. It was received 7 weeks ago. Consistently, they forget at least one item. Shop somewhere else!! I did but them in early September for my girls gor school.
my suggestion to you is to go the website or call the store (can be frustrating because no one really answers the phone) to make sure the store near you do online returns.
I will never shop there again. Website has very few instructions. Waited on the phone for 75 minutes and got disconnected, then called back and set up for a call back in 35 minutes and it has been an hour. I bought the shirt three weeks ago, and it is still in stock at the store! Lesson learned. They state there is nothing they can do and this bracelet has no warranty since I am over 60 days. Based off these reviews I am guessing I will NEVER get a human being on the phone!! I ended up having to leave without an exchange or anything done.
I had lost my receipt. I was told that I had to cancel the order and reorder, so I opt to do so and was told that they were receiving an error message trying to return my funds to my credit card. The reason your getting such a low price without a receipt is because things go on sale all the time. What is it to them if I spend $3000 a year, but return $500 of it in the process of finding something my son can fit? Styles, colors, and sizes are limited. If enough complaints come into the JCP corporate office about this new and stupid return policy, hopefully we can get it reversed. When they didnt have a different size they refunded my all my money. Gave me ZERO options to go about with returning my purchase or even making a possible exchange. Am I able to return a defective dress?Jcp states you can purchase online and return to store. The sales associate issued me store credit . If they put as much effort into the store as they do embarrassing their customers they'd be ok. I was very upset by this as I was lied to the first time I called.
I didn't have the receipt and was told I'd get a dollar for each pair. I will learn to live without, because it's the principle and I won't risk getting stuck with merchandise again.Can't discriminate against people with disabilities in case you didn't know. You wouldn't think this was even legal, I don't know, but I won't be shopping at JCP again.
!CAN'T get a gift receipt for something purchased on JCP.comI had a mail order arrive that was the wrong item and called and the customer service rep said take it to the nearest store for a return.
When I made the return I did not have my jc penny card with me . This is discouraging. When I was told about the fit by hubby, I immediately reordered the correct size by phone or online explaining to CSR that I had one or two wrong size items to return. Last week I asked to even exchange an $8.00 womens t shirt for the exact same one because the original purchase had a seam unraveling after the lst wash. I have filed a complaint with the Better Business Bureau and I suggest you all do the same! Took it and my reciept back to jcp and they were gonna allow me to exchange it. I purchase one pair in May and the other in Jul. Every store I ever shopped would least give u a gift card for the current or lowest selling price. Never shopping there again. I will NEVER buy from JCP again! I did receive a return warning a few weeks ago which was very embarrassing and made me feel like I was being dishonest.
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