New Training Options: To adhere to social distancing protocols, we now offer more flexible training programs with a reduced classroom delivery option for new NCI instructors and virtual-only training programs for new Verbal … Once a participant is certified, he or she can share the tools learned with others in the workplace. General manager and CPI Certified Instructor Michael Davison says, “CPI empowered our staff to make better decisions in high-anxiety situations.” And it shows in patient satisfaction: While the facility has reduced challenging patient behaviors, they've also improved their HCAHPS score.Susan Phillips, Clinical Director, BHS, HCA HealthcareAt this busy urban hospital, patient feelings of safety have increased from 17.5% to 72.4%.
CPMC has also seen a decrease in staff members who require medical treatment because of incidents with patients.“CPI has helped our staff be more cohesive as a team,” says Myra Altom, Director of Teaching Family Services at Arkansas’s Methodist Family Health, a group home providing quality, compassionate psychiatric and behavioral healthcare to children and families throughout Arkansas. CPI today announced that the company has been awarded ISO 13485: 2016 certification, the international standard for medical device quality management systems.
Ideal for facilities and roles with hands-off policies, Verbal Intervention helps your staff safely de-escalate crisis moments with non-restrictive techniques.Our cornerstone program provides healthcare, education, and human service professionals the skills to safely recognize and respond to crisis situations.Our person-centered Dementia Capable Care training is pivotal for all dementia care professionals – and it’s now available as e-learning.Get practical skills for safely managing and preventing difficult behavior.Total solutions so you can deliver the gold standard in dementia care.“I’ve had staff tell me how they used the techniques with confrontational people, and how they see great reductions in stressful situations.” —Kimberly Mattingly, Nurse Educator, HCA HealthcareTake the first step toward greater safety for everyone. It has also given staff an improved understanding of crisis development, along with interventions that are helpful in de-escalation.”According to Archie Hebert, a nursing officer at Louisiana’s Genesis Behavioral Hospital, “CPI improved staff de-escalation skills, improved overall safety, and has become ingrained in our training.” The hospital has decreased the use of physical restraint and seclusion by 100% since implementing CPI training.Stress, swelling ED visits, and violence led Chief Nursing Officer Dr. Sally Gillam to implement CPIWe’d love to hear from you if you find it helpful—remember, everybody in your hospital deserves 10850 W. Park Place, Suite 250 | Milwaukee, WI 53224 | 888.426.2184
“CPI training has increased our staff’s confidence in their ability to provide a safe, therapeutic, and caring environment. This type of certification might be sought by police departments, hospital employees, social service workers, and teachers.
The Crisis Prevention Institution, CPI, is an international organization that delivers training and certification programs in crisis prevention. The Crisis Prevention Institute (CPI) is an international training organization that specializes in the safe management of disruptive and assaultive behavior. ISO 13485 specifies a quality management system that can demonstrate the ability to produce medical devices that consistently meet safety, customer, and regulatory requirements.
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